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Here are answers to our most frequently asked questions
How can I refer a patient to your company?
To refer a patient, simply call us at 615-374-7655, or fax the referral form to 615-634-2760, or fill out our online referral form available on our website. Our team will guide you through the process and address any concerns you may have.
What information do I need to provide when making a referral?
Please provide the patient’s demographic information, insurance details, relevant medical history, and wound care needs. This information will help us ensure a seamless transition and personalized care for the patient. You can find our referral form here.
How soon will you contact the patient after receiving the referral?
Our team will reach out to the patient within 24 hours of receiving the referral to schedule an initial assessment and discuss their wound care needs.
What types of wounds do you treat?
We treat a wide range of wounds, including diabetic foot ulcers, pressure ulcers, venous leg ulcers, surgical wounds, burns, and traumatic wounds. Our expert team is well-equipped to handle various wound care needs.
Do you accept most insurance plans?
Yes, we accept most insurance plans, including Medicare and most Medicare replacement plans. Our team can help verify coverage and address any insurance-related questions you may have.
How often will your team visit the patient?
The frequency of visits depends on the patient’s individual needs and the severity of the wound. Our team will create a customized care plan to ensure optimal healing and patient satisfaction.
Can I expect regular updates on my patient's progress?
Absolutely. We value open communication and will provide regular updates on your patient’s progress. Our team will collaborate with you to ensure continuity of care and the best possible outcomes.
Do you provide wound care education for patients and their families?
Yes, we believe that patient education is essential for successful wound healing. Our team will provide education on proper wound care techniques, prevention strategies, and self-management tips to empower patients and their families.
What sets your company apart from other wound care providers?
Our commitment to delivering advanced, compassionate, and personalized wound care in the comfort of our patients’ homes sets us apart. Our expert team, cutting-edge technology, and collaborative approach ensure exceptional results and patient satisfaction.